Hi, I am Taufan Erfiyanto, an Android application developer from Jakarta, Indonesia.
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Item and Support Rules
- All of my items that are released on marketplace have been tested on several popular devices and ensure that every items features work properly.
- If you find that the items have bugs or do not run on your device feel free to send the feedback to me. please, be describable when sending the feedback by informing your device type, android version, and any other things that possibly needed.
- I will fix the bugs based on buyers reports and publish the update to the marketplace. the item update will be available within a week depends on the complexity of the problem.
- Every item comes with documentation, where it contains about how to configure and customize the items. be sure to check it first.
- Be polite and describable when asking a question.
- Support to the item included responding to questions or problems regarding the item and its features, fixing bugs and reported issues, providing updates.
- I will ensure to answer all buyers questions. they will be responded within 48 hours on weekday, depending on the number of questions in queue.
- Questions sent during weekends or holiday will be responded on Monday or the next business day.
- Every request about modification(or customization) of the item is NOT included as free support. they will require additional costs which may be more expensive than the cost of item.
- I sometimes do some modification job, but I cannot guarantee my availability.