Shariq is a Business Analyst with over 4 year’s professional experience delivering in all phases of the Product development life cycle from business analysis, data analysis/mining, IT systems support/account management, functional testing to project management. He is a University of Washington graduate in Technology Innovation Management. His experiences span the Technology, Telecom, and Logistics industries where he has worked on internal applications, phone apps, Cloud services such as Office 365, and detecting fraud scenarios in an ever-changing disruptive Telecom environment recovering tens of millions in over payments.
Strong interpersonal, verbal and written communication skills.
Requirements Gathering and Business Analysis & Process Design and User Acceptance Testing
Software Development Product Management Methodology and principles
Experience using various frameworks in an agile environment to help maintain consistent view of the business rules around products, making it far easier to maintain rules for unique channels or industries.
IT Helpdesk Support, Business Operations, Project Management, and Exceptional Customer Service skills
MSFT Office 2010/2013 Suite, DB2, Lotus Notes, Reflections/UNIX, SQL Server 2008/2012, AutoCAD 2013, Photoshop, and SharePoint 2007/2010
Advanced Microsoft Excel Knowledge
Account Management, Sales and Collections experience